FISEC 2021 - IX International Executive Secretariat Forum

FISEC 2021

IX International Executive Secretariat Forum

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Agenda

Check out the preliminary schedule of the incredible 3-day schedule of the biggest secretariat event in Latin America:

Download the FISEC 2021 Schedule here.

10/09 - Friday

09/11 - Saturday

09/12 - Sunday

10/09 - Friday

16:00 – 18:00

SPACE 360- VIRTUAL FAIR OPENS DOORS TO VISIT NATIONAL AND INTERNATIONAL PARTNERS' BOOTHS

18:00 – 18:20

OPENING AND WELCOME -PEPITA SOLER

18:20 – 18:50

PANEL OF REINVENTION OF PARTNERS OF THE SECRETARIAT CLUB

ALEXANDRE CAVALCANTI - AMERICAN AIRLINES, LUCIANA LENTINI - WTC, RAFFAELE CECERE - GROUP R1

18:50 – 19:10

ENTREVISTA COM HELEN MONUMENT- INTERIM CHAIR COUNCIL – WORLD ADMINISTRATORS ALLIANCE

GLOBAL ALLIANCE OF SECRETARIAT PROFESSIONALS

19:10 – 19:50

NEW AGE SECRETARIAT PANEL:

HOW TO DEVELOP A STRATEGIC PARTNERSHIP WITH YOUR LEADER

ADRIANA CILLI – BRASKEM, ISABEL MARQUES – GLOBO, TATIANE AMORIM – SUZANO, THIAGO VIEIRA- PETROBRAS

19:50 – 20:00

INTERVAL

20:00- 20:20

YOGA MOMENT

20:20 – 20:50

INTERNATIONAL SPEAKER: ABIGAIL BARNES

LECTURE – PRODUCTIVITY AND INTEGRAL WELL-BEING

20:50 – 21:00

CLOSING DAY 1

09/11 - Saturday

09:00- 10:00

HOST & KEYNOTE: PEPITA SOLER

LECTURE – THE JOURNEY OF THE INNOVATIVE EXECUTIVE ASSISTANT: HIGH PURPOSE, HIGH PEOPLE SKILLS, HIGH CREATIVITY

10:00 – 11:20

INTERNATIONAL KEYNOTE SPEAKER:

LUCY BRAZIER – WORLD SECRETARIAT AUTHORITY

LECTURE - A CHANGING WORLD AND YOUR PLACE IN IT

11:20 – 11:50

NETWORKING & VIRTUAL FAIR

11:50 – 12:20

INTERNATIONAL SPEAKER: DIANA BRANDL

LECTURE - THE AGIL EXECUTIVE ASSISTANT IN THE DIGITAL ERA

12:20 – 13:00

PAINEL – HIGH TECH EA’s – STARTUP CULTURE

KÁTIA RIBEIRO – LINKEDIN, RAPHAELA FERRARI – NUBANK, THAIS ANDREOZZI – FACEBOOK

13:00 – 14:20

LUNCH & VIRTUAL FAIR

14:20 – 14:50

AUTOCUIDADO: O OLHAR PARA DENTRO
BALDER, O XAMÃ DO PALMAÏA – THE HOUSE OF AÏA
PATROCINADO POR GOYA BY COPASTUR

14:50 – 15:20

CINTIA SUPLICY – DESIGNER OF POSITIVE ORGANIZATIONS

FISEC TALK: AUTHENTIC CONNECTIONS – A PILLAR FOR HEALTHY RELATIONSHIPS

15:20 – 15:50

NETWORKING & VIRTUAL FAIR

15:50 – 16:50

INTERNATIONAL SPEAKER – MEGAN MCDONOUGH – WORLD LEADER IN POSITIVE PSYCHOLOGY

LECTURE: PURPOSE, SCIENCE OF INTEGRAL WELFARE AND HAPPINESS

16:50 – 17:50

DANIELA CACHICH – PRESIDENT OF AMBEV'S FUTURE BEVERAGES AND ELECTED ONE OF THE 20 MOST INFLUENTIAL WOMEN IN BRAZIL AND BEST CMOS IN BRAZIL BY FORBES (2020)

MAGNIFICENT LECTURE: LEADERSHIP AND IMPACT

17:50 – 18:40

CONCERT WITH CRISTINA BRAGA AND RICARDO MEDEIROS AND CLOSING DAY.

09/12 - Sunday

09:00 – 10:00

INTERNATIONAL KEYNOTE SPEAKER: NADYA ZHEXEMBAYEVA, THE REINVENTION GURU

LECTURE: REINVENTING IN CHAOS

10:00 – 10:40

PAUL MALICKI & BARBARA ANDRADE – CEO & CFO FLAPPER

FISEC TALK – SCAN YOURSELF: DIGITAL TOOLS X PRODUCTIVITY

10:40 – 11:20

INTERNATIONAL SPEAKER – MARIA SIROIS

WORLD LEADER IN POSITIVE PSYCHOLOGY

LECTURE: THE STRENGTH OF AUTHENTICITY, VULNERABILITY, RESILIENCE AND GRATITUDE

11:20 – 11:50

NETWORKING & VIRTUAL FAIR

11:50 – 12:30

PANEL OF PROTAGONISM AND LEADERSHIP IN CAREER AND LIFE

ANDREA OCKER - DELL, CAROLINA TRANCUCCI - GOAL, ÉRICA ROBERTA - TIM, LUCINEA CASTRO - MCKINSEY

12:30 – 14:00

LUNCH & VIRTUAL FAIR

14:00 – 15:00

REINVENTION OF THE SECRETARIAT IN BRAZIL & WORLD

15:00 – 16:00

GLOBAL CONNECTION & CLOSING CEREMONY

FISEC 2021 Service Center

fisec2021@pepitaconsultoria.com

How about being a FISEC 2021 Sponsor? know more

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Thais Campos

Thais is a director and producer of theatre, films and soap operas. Acts as a teacher training new directors for theatre, cinema and television.

She is also an actress in major soap operas and movies.

He lives abroad and is in Brazil for a short season, assuming a few and selected commitments, one of them being FISEC.

Diana Brandl

Diana Brandl holds a degree in International Administration with a specialization in Office Management. Throughout his career, he has served senior management executives at global companies such as Sony Corporation.
Diana has solid experience in Communication, which makes her a dynamic “Networker”. Diana joined the professional network IMA (International Management Assistants) in 2006, becoming an active member, and is proud to have served as Board Member and President of the IMA Berlin Regional Group.
She continually supports the role of executive assistants speaking at international events and publishing numerous articles in Germany and abroad with a focus on Digital and Work Transformation, Personal Branding, Strategic Relationship Network and Leadership. Diana writes her own blog “The Socialista Projects” and has been influencing the industry with her creative initiatives, such as the launch of the “hashtag” #WeAreInThisTogether (We're in this together).
Diana currently works with clients such as Microsoft, Procter & Gamble, Mercedes, Porsche, Oracle and teaches at the German Chamber of Commerce.

LinkedIn: https://www.linkedin.com/in/diana-brandl/

Cristina Braga

Cristina Braga, musician, singer, pioneer harpist, placed the harp on another level in Brazil, moving freely through popular and classical music. 1st harpist of the Municipal Theater of Rio de Janeiro in the period 1993-2016.

Creator of the Festival Vale do Café and FLOR Atlântica.
Cristina Braga and Ricardo Medeiros conceived and created UANÁ ETÊ, an ecological garden measuring 135,000 m2 in Sacra Família, near Rio de Janeiro, open to visitors, which proposes a reflection on art and nature.

Uaná Etê has surprising permanent attractions such as the forest of bells, the crystal tree, the tree of infinite possibilities filled with satin ribbons for you to entwine your desires, five lawns with breathtaking views, trails with exercise and meditation boards, webs between trees for rest or movement, foot bath, mud pool and showers. A truly unique place based on principles of environmental responsibility, nature and art, surrounded by the Atlantic Forest.

Cristina is a leader and activist of art, music, culture, integrated with the strength and harmony of nature.

Instagram: https://www.instagram.com/uanaete

Pepita Soler

CEO of Pepita Consultoria, Formação e Eventos, since 1994, a consultancy focused on human and organizational development programs, serving clients from the public and private sectors and educational organizations in Latin America, USA and Europe.

Founder and President of Pepitas Secretaries Club – Educational and Relationship Club for Secretaries and Secretaries – which completes 25 years of history and is considered the largest Executive Secretariat Club in Latin America.

It has already carried out, in Brazil and abroad, numerous development programs, Innovation Forums, Master Classes and Training, which impacted and transformed thousands of secretaries and secretaries in Brazil.

President of the Global Academy of Secretariat Innovation. Official Representative, Speaker and Editorial Board member of Executive Support Magazine (UK) – the largest and most influential magazine and global training center for executive secretariat professionals.

Graduated in Organizational Psychology with specialization in Creativity and Innovation, she is also a Mentor, Coach, Consultant and Speaker - internationally certified in Positive Psychology, Positive Organization Designer, Appreciative Dialogue, Emotional Intelligence, Leadership Development, High Performance Teams and member of Reinvention Academy.

Linkedin: https://www.linkedin/in/pepita-soler/

Cynthia Michels

Cynthia Michels is an economist, communicator and encourager of conscious innovation.

He lived in Silicon Valley for a year and a half, researching and learning in practice how the mindset that generates innovation works. At Stanford, he studied “The Science and Practice of Compassion”, “How to Find Your Success: Find Your Purpose and Run Your Life” and “The Ethics of Disruptive Technologies”.

During this period, he founded the Grupo Mulheres do Brasil's Silicon Valley Nucleus, and through him he presents Chá com o Vale, a weekly interview program where he has received more than 72 innovative guests to generate insights and inspiration to transform our lives, Brazil and the world for the better.

Since he returned to Brazil, he has dedicated himself to valuing Brazilian science and encouraging conscious innovation, which is innovation at the service of life. He gives courses, lectures, workshops and mentorships in which lightness, joy and active hope are always present.

Linkedin: https://www.linkedin.com/in/cynthiamichels/

Erica Roberta

Graduated in Bilingual Executive Secretariat, she practiced the profession for over 12 years in an important multinational in Telecommunications, where she had the opportunity to advise Boards, Executives and Vice Presidents of several Boards of the Company.

Passionate about people, she currently works in the area of Corporate Education, where she has challenged herself and discovered many skills and new skills of value in the corporate world, such as being a Hoster, working in large and representative events and communications.

She believes in the power of black women, and that she can make a difference with her voice and access opportunities, seeking equity and equality for the black race, that's why she works with the Diversity & Inclusion Team where she currently works, contributing with her own experience, experiences that are building your story!

Linkedin: https://www.linkedin.com/in/érica-roberta-silva-nascimento-1249774b

Daniela Cachich

Daniela Cachich is the new President of the South American region of AMBEV's Future Beverages business unit. "I'm very excited to join a company that I already admired and be able to innovate with different drinks that will bring new experiences to consumers and consumers", says the Executive.

Before taking up the new position, Cachich was vice president of marketing at PepsiCo Foods Brazil for almost 5 years, where he was responsible for the portfolio of snack brands such as Doritos, Lays and Ruffles.

“I am very happy with the arrival of Dani, who brings different skills to help us create new products, far beyond beer, and delight new consumers with inspiring brands”, says Jean Jereissati, President of Ambev.

Daniela was recognized by AdAge as Women to Watch (2014), Best Marketing Professional in Brazil by Caboré (2015), Most Influential Marketing Professional in Brazil by the M-List Award (2018), Marketing Professional of the Year by the Mobile Marketing Association Latin America (2018), is on the List of the 20 Most Influential Women in Brazil and List of the Best CMOs in Brazil by Forbes (2020) and is a columnist for FastCompany Brasil.

Linkedin: https://www.linkedin.com/in/daniela-cachich

Victor Hugo Montalvo

Director of Knowledge and Marketing at Phoenix Idea Consultores.

With studies and practices of Coaching and Mentoring in the United States under the supervision of Professor Richard Boyatzis within the system of “LEADERSHIP WITH EMOTIONAL INTELLIGENCE”.

It has International Certification to facilitate the seminar “LÍDER COACH” and “LEADERSHIP ESSENTIALS” by BLUEPOINT (USA) and the seminar “ESSENTIAL CONVERSATIONS” by FIERCE (USA).

He studied MPOD – Positive Organizational Development at Case Western Reserve University (CWRU) in Cleveland, Ohio (USA). It is certified in “Appreciative Research” (DAVID COPPERRIDER – CWRU).

Currently participates in the Program "International Certification in Positive Psychology" by WHOLEBEING INSTITUTE BRASIL.

Specialized in the creative process by Creative Education Foundation, Buffalo, NY, and Facilitator in the Vivencial System by the International Biocentric Foundation.

Linkedin: https://www.linkedin.com/in/victor-hugo-eduardo-soler-montalvo-3441aa2a/

Raphael Wanderley

Raphael Wanderley is a Hatha Yoga instructor, graduated from Shiva Shankara Yoga Ashram and Yogatherapist from LiilaAnanda Ashram.

He regularly engages in the study of yoga philosophy, asana (physical postures), pranayama (breathing exercises), mantras (harmonizing sounds) and meditation.

Since completing his first training, he has been involved in various activities and projects, giving individual classes, in groups, for events and companies.

With a corporate background, his classes for companies aim to integrate the team, introduce a moment of relaxation, connection and self-care in the workday and contribute to reducing stress in the long run.

Believes that Yoga can collaborate to build a harmonious, balanced and productive corporate environment

Linkedin: https://www.linkedin.com/in/raphael-wanderley-a6aa8535/

Raffaele Cecere

Graduated in Psychology from Universidade São Marcos, courses in Information Technology, Sales and Sales Management, entrepreneur and a great visionary, his first company was in computer services, such as: network installation and internet distribution.

Today he is co-founder and CEO of R1 Audiovisual, is also partner and CEO of Tes Cenografia and 42Labs (R1 Group).

Raffa is one of the top 100 in Tourism, elected for 3 consecutive years by Panrotas, won 3 Caio personality of the year awards.

He is vice-chairman of the board of SPCVB.

Pioneer, innovative, visionary leader, always focused on Personal Reinvention, its companies and the Tourism Trade community.

Linkedin: https://www.linkedin.com/in/raffaele-cecere-49b06853/

Alexandre Cavalcanti

American Airlines Sales Director for Brazil

Alexandre Cavalcanti has been in charge of the American Airlines sales director in Brazil since 2019. The executive joined the airline's team 22 years ago and, since then, he has held leadership positions in different strategic areas of the company in Brazil and abroad.

Cavalcanti has a Master's Degree in Administration from the Brazilian Institute of Capital Markets (Ibmec) and is currently getting a certification in Strategy and Innovation from MIT Sloan – Massachusetts Institute of Technology.

Linkedin: https://www.linkedin.com/in/alexandre-cavalcanti-6ba90721/

Katia Ribeiro

Executive Assistant to LinkedIn Country Manager Latin America.
With over 20 years of experience in the market, Kátia has worked for large technology companies such as Microsoft and Apple.
She was a Flight Attendant for 12 years before becoming an Assistant, which helped her a lot with posture, languages and etiquette.
Graduated in Digital Marketing, she also studied Tourism and Languages.
Kátia excels in the ability to build positive relationships with clients and colleagues at all organizational levels. The ease of communicating, creating relationships with a high degree of trust and supporting leaders and teams, strengthen your personal brand within the organization.

Katia loves having dinner with her family, discovering new cities and new cultures.

Linkedin: https://www.linkedin.com/in/kátiaribeiro/

Raphaela Ferrari

Raphaela Ferrari Bastos is Senior Executive Assistant at Nubank, one of the largest financial institutions in the world, with more than 40 million customers and around 5,000 employees. As the company's first assistant (when there were just around 300 employees), she was responsible for founding, training and leading the entire executive support team in the company, which nowadays consists of 25 assistants, and currently supports the co-founder and CEO Brazil. She has over 13 years of experience in executive support, acting in this role in multinational companies in the most different segments, including TeleTech, AirLiquide, Gfk and HSBC.

Used to working as an assistant on 220v mode, 24 hours a day, 7 days a week (including using vacation trips to have bench meetings with assistants from companies she admires in the countries she visited), she has been learning a new role for 1 year and a half now, with an even longer daily journey: motherhood. Despite 16 years of practice with her stepson, this new role is proving to be the most challenging (and pleasurable) ever, and Melissa is almost a confirmed presence in many team meetings (she loves videoconferencing – she has already started early to learn about executive support).

She believes that an Executive Assistant is not just a simple service provider, but a partner that allows the executive to achieve their highest performance in leadership, consistently contributing (both directly and indirectly) to the company's success and, therefore, makes sure to be part of strategic meetings and alignments with the teams, ensuring to anticipate and prioritize the main points to make such success a reality.

Linkedin: https://www.linkedin.com/in/raphaelaferrari/

Thais Andreozzi

Thais Andreozzi is Executive Administrative Partner for Vice President Latin America at Facebook, and is also leader of the company's Admin team in the region.

She was the third Admin hired at Facebook Brazil, in 2016, and since then she has witnessed and contributed to the company being able to more than triple in size, in the same way as the regional team of Admins she has led since 2019.

Before joining the Facebook team, he coordinated the international operations of the Jack Vartanian jewelry store and led the logistics of the Madison Avenue unit in New York. Previously, he worked at Oracle and Submarino.

Born in São Paulo, Thais graduated in Secretariat from Faculdade de Tecnologia de São Paulo and has an MBA in Finance from Fundação Getúlio Vargas.

For her, the Admin role is one of the most strategic positions within a company: "we are connecting agents, facilitators, our work is what makes it possible for the business to remain on track and always advancing".

Linkedin: https://www.linkedin.com/in/thaisandreozzi/

Megan McDonough

CEO and co-founder of the global Wholebeing Institute, Megan is the creator, along with Tal Ben-Shahar, of the International Certificate in Positive Psychology. Award-winning author of the books “Infinity in a Box” and “A Minute for Me”.

Megan uses divergent thinking and creative perspectives to bring out new perspectives and build organizations and networks that leverage the best in people for the greater good.

Graduated in Nuclear Medicine, she has senior leadership experience in health, has been a yoga practitioner and teacher for two decades, and has experience as a director of several online learning start-ups.

Megan focuses on how to get from point A to point B, through the involvement of the whole being, that is, the whole person.

Leader dedicated to cultivating the best in people, with a focus on flourishing a full life, with purpose, integral well-being and happiness.

Linkedin: https://www.linkedin.com/in/meganmcdonough/

Maria sirois

PhD in Psychology, she is an international reference in well-being, resilience, spirituality and authenticity. She is the author of “Every Day Counts”: Lessons in Love, Faith and Resilience.
Maria is content coordinator and professor of the International Certification in Positive Psychology at the global Wholebeing Institute.

Maria is a specialist in the areas of Positive Psychology and Mind and Body Medicine. She is a psychologist, inspirational speaker, consultant, writer, author and workshop leader who travels the world giving talks on resilience, flourishing, happiness, authenticity and loss recovery.
Mary is known for her wisdom, authenticity and humanity.

Linkedin: https://www.linkedin.com/in/mariasirois/

Helen Monument

International Speaker, Consultant, Coach, Mentor and Writer. Helen supports Assistants at all levels to be truly Monumental in her “Monumental You” program, where in 5 steps she shows you how to regain control of your life and career.

Helen serves as Interim President of the World Administrators Alliance. where you have the opportunity to engage with Administrative Professionals, Secretaries (os) and their Associations around the world. The WA Alliance aims to guide, influence, develop and elevate the Profession, building a global community to enable Administrative Professionals to speak with one voice.

Linkedin: https://www.linkedin.com/in/monumentalassistance/

Andrea Ocker Santos

He has been working in the area of endomarketing and corporate communication advisory at Dell Technologies since July 2021.

Andrea joined Dell in 2009 as an executive assistant and has served as executive support to various directors, vice presidents and the president for Latin America.

With over 30 years advising senior executives in multinational companies and over 12 years running events for the C-level understands the expectations and objectives of the events market for this audience.

Andrea was recognized for her performance in the Dell Champion Award 2015 & 2016 and Inspiring Women in 2018 and 2019. Volunteer for the Global Program to Encourage Female Entrepreneurship – Dell Women Entrepreneur Network, Member of the DWEN Chapter São Paulo and Ambassador for the Social Impact Program at Dell , believes that we all have a responsibility to protect and enrich our planet. If we incorporate sustainability and ethical practices in everything we do, we are responsible for our actions promoting improvements wherever and whenever possible.

Married to Wagner, her eternal boyfriend, since 2001 they love to travel and discover new places through the world of wines. Live life with great joy and always have a smile to infect others.

Linkedin: https://www.linkedin.com/in/andreaockersantos/

INTERNATIONAL PASS

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Dr. Nadya Zhexembayeva

Founder and Chief Reinvention Officer – Reinvention Academy.
Dubbed “The guru of reinvention” (Ventures Magazine) and “The Queen of Reinvention” (TEDx Navasink), Dr. Nadya Zhexembayeva is a scientist, entrepreneur, educator, speaker and author specializing in reinvention and resilience.

As a consultant and educator, Nadya has helped organizations worldwide reinvent their products, leadership practices and business models to meet new market demands and prepare them for disruptive change.

Until 2016, she served as a Coca-Cola University Professor of Sustainable Development at the IEDC-Bled School of Management, an executive education center based in the Slovenian Alps, where she continues to teach courses in Leadership, Strategy, Change Management, Design Thinking and Sustainability.

As a speaker, Nadya has spoken to over 100,000 executives including four TEDx talks in Austria, Slovenia, Romania and the United States.

Nadya is the author of numerous books, including “Overfished Ocean Strategy: Powering up Innovation for a Resource-Deprived World” and “Embedded Sustainability: The next Big Competitive Advantage” which was selected as the best sustainability book of all time by Book Authority.

Nadya's latest book, "The Chief Reinvention Officer Handbook: How to Thrive in Chaos" is the finalist for the American Book Fest Award, the 2021 Axiom Business Books Award winner, and the Kirkus Star Award winner one of the most coveted designations in the book industry, which marks books of exceptional merit.

Nadya holds a Ph.D. in organizational behavior from the Weatherhead School of Management, Case Western Reserve University (USA), where she also served as director of the Center for Business as an Agent World Benefit, now the Fowler Center for Sustainable Value, until 2008.

Linkedin: https://www.linkedin.com/in/nadyazhexembayeva/

Lucinea Castro

Executive Secretary and Team Leader at McKinsey & Company, Inc.

Specialist in Executive Assistance, with over 15 years of experience, working with the top management of national and multinational companies.

Expertise in leadership and management of Executive Assistants, managing motivational programs, performance evaluation, feedback and strategic initiatives to improve professional performance.

In addition to his corporate life, he is dedicated to ballroom dancing, an activity that brought fun, physical and mental well-being and new friends to his life.

Linkedin: linkedin.com/in/secretariaexecutivalucineacastro

Cintia Suplicy

Cintia Suplicy, Psychologist, mother, multipotential and incorrigible optimist, Advertiser and
Specialist in Positive Psychology, co-founder of Wiegrow, Consultant in Positive Organizations, Mentor in happiness and authenticity and facilitator of several courses in the area of Happiness and Human Development.

Certified in Positive Psychology by the University of Pennsylvania, Wholebeing Institute Brazil and Brazilian Institute of Positive Psychology, Master Coach by ICI, Welness Coach by Wellcoaches, Certified in Appreciative Investigation by Case Western University, Certified in Character Strengths – Developing Effective Teams, by VIA Institute on Character

Linkedin: https://www.linkedin.com/in/cintia-suplicy/

Moacir Rauber

Moacir is a coach, speaker and writer with extensive professional experience in administrative, secretariat, human resource management, sales and strategic planning.

He has a PhD in Business Sciences and a Masters in Human Resources Management from UMINHO (Portugal) and Production Engineering from UFSC. He also has an MBA in Marketing (UNIPAR), Post-Graduation in Theory of Thoughts Complejo (POSADAS – AR), Bachelor in Executive Secretariat (UNIOESTE – PR) and Licentiate in Letters – Spanish (UFPR – PR). In addition, he has international training in Executive Organizational Coaching.

Linkedin: https://www.linkedin.com/in/moacir-rauber-ba400830/

Carolina Trancucci

Carolina Trancucci's professional trajectory, currently as Director, has more than 16 years at GOL Linhas Aéreas, where she was in charge of different activities and important projects in this process of democratizing air transport, transforming the Company and, consequently, its own career change.

He joined GOL in 2004 as executive assistant to the Presidency and, 8 years ago, began his leadership career as Product Manager, responsible for creating a different concept of flying, new services and options for travelers. Deliveries such as GOL+ Conforto, GOL Premium, GOL Premium Lounge, PET in the cabin, and other initiatives that have significantly contributed to the current scenario of aviation, which is increasingly personalized and accessible, stand out.

In a new challenge as Executive Manager, he led the Customer Relations team, composed of more than 1200 employees, responsible for all areas and service channels, such as GOL Sales, Gollog and Smiles, SAC, Social Networks, BOT's, among others .

Currently, as Client Director, she is responsible for ensuring the efficiency and evolution of the entire travel experience from the point of view of passengers, including the evaluation and design of products, partnerships and services offered by GOL, the quality of the journey. travel, customer service, and conducting surveys and collecting satisfaction data.

Linkedin: https://www.linkedin.com/in/carolina-trancucci-martins-281bb2/

Barbara Andrade

CFO of Flapper, an on-demand executive aviation company.

Developed projects in the areas of Financial Planning and Treasury in Startups.

Graduated in Administration at CEFET/MG and post-graduated in Controllership and Finance at Ibmec/MG.

International experience at the London School of Business and Finance.

Linkedin: https://www.linkedin.com/in/barbaraandrade/

Barbara Andrade

CFO of Flapper, an on-demand executive aviation company. Specialist in Financial Planning with a degree in Administration from CEFET/MG and a postgraduate degree in Controlling and Finance from Ibmec/MG.

Developed jobs in Financial Planning and Treasury at startup Hotmart.

He worked for 6 years at Fiat Automóveis, with experience in the Controllership area.

Creator of the Blog Take Care of Your Scholarship, which talks about entrepreneurship and finance for women.

Linkedin: https://www.linkedin.com/in/barbaraandrade/

Lucy Brazier

Lucy Brazier is one of the world's leading authorities on the administrative profession.

As CEO of Marcham Publishing, expert editors of Executive Secretary Magazine – a global periodical dedicated to the development needs of seasoned professionals and novices in the administrative field – Lucy works with the best Executive Assistant trainers around the world to deliver on training these professionals the most up to date on the market.

Lucy's passion is to make the Assistant role truly recognized as a career and not just a job. His formidable training experience and communication style have given him the opportunity to train, present and speak at over 450 events in over 50 countries.

With access to the world's most advanced, passionate and experienced instructors and business leaders, and personally meeting and speaking with literally thousands of Assistants over the past nine years, Lucy's knowledge of the market and what Assistants around the world face in everyday life they are incomparable.

In 2018, Lucy received the honors as a member of the Institute of Administrative Management. She was awarded the PA Contributor of the Year Award for the Office*Show in 2015 and the Special International Ambassador for the PA Profession Award in 2016.

Linkedin: https://www.linkedin.com/in/lucybrazier/

Paul Malicki

CEO Flapper and Advisor to several Startups

Author of the book on mobile marketing: “The Chief Mobile Officer's (MKT ideas).

It is part of the Advisory Board of the CMO Council - global network of executives
Latin American Marketing Manager who helps with knowledge sharing, Winner of the FORBES 30 UNDER 30 – 2017 award.

Linkedin: https://www.linkedin.com/in/paulonstartups/

Tatiane Amorim

Executive Assistant graduated from FatecSP and Specialist in Corporate Governance, certified by IBGC, in addition to having an MBA in Business Management and a Teaching course for Higher Education.

Still professionally, she has more than 15 years of experience as an Executive Assistant, which allows her to share experiences through Lectures and actively participate in various groups within the area.

Full-time, she serves on the Suzano Board of Directors and, in addition to corporate life, plays her beautiful role as Mother, Friend, Sister, Daughter... in short... her role as a unique woman in love with life, eternal apprentice, with her heart full of God, love, gratitude and that's the only way she can feel complete: Owner and Owner of herself!

Linkedin: https://www.linkedin.com/in/tatiane-amorim/

Abigail Barnes

Abigail Barnes is the founder of Success by Design Training, an award-winning entrepreneur, author of several books, speaker and corporate trainer in Time Management and Productivity.

She is a qualified coach and creator of the renowned 888 formula.

Success by Design Training has a mission to share the 888 formula with 1 million people by 2025 in order to help them create a more balanced life and recover an hour a day.

Before starting her own business, Abigail worked in Financial Services Marketing for over 10 years, working in Investment, Asset and Multimarket Funds Management (Hedge Funds).

She holds a BA in Marketing & Business Management and a specialization in Marketing, in addition to being a qualified coach.

Follow and Connect with Abigail Barnes

Linkedin: https://www.linkedin.com/in/abigailrbarnes/

Isabel Marques

Trilingual Executive Secretary at Globo and Communication and Marketing Director at Pepitas Secretaries Club.

Graduated in Trilingual Executive Secretariat and specialist in Executive Advisory, she has been working for over 13 years advising C-level executives in national and multinational companies.

He believes that the executive secretariat professional is constantly evolving, playing the role of a strategic business partner and acting as a game-changing within organizations.

Carioca and an only child, her personal mark is her determination to solve problems and the pursuit of constant learning.

“Technology is increasingly part of every detail of our day.

When we realize this, we can face with more clarity the moment we live in today, embracing the facilities that technology brings and allowing us to dive into the journey of lifelong learning.”

Linkedin: https://www.linkedin.com/in/isabel-marques-54253559/

Thiago Vieira

Executive Assistant to the Board of Directors of Petrobras

Graduated in Physiotherapy from Estácio de Sá University, he decided to completely change his area of activity by passing a public examination and joining Petrobras. There, he worked for 7 years in corporate HR, having acquired expertise in the management of public selection processes, organization of events and service to stakeholders.

Due to his great ease in dealing with the public and always with excellence in his services, he was invited in 2018 to assume the role of Executive Assistant to the Board of Directors of Petrobras, directly advising its 11 direct members and 7 external members to date.

He is seen as a natural facilitator of the organizational environment at Petrobras, always helping the teams directly or indirectly connected.

In addition to advising this large group of executives, he is studying business administration, acts as an advisor to the Pepitas Secretaries Club, has a YouTube channel and provides consultancy services in landscaping, gardening and fishkeeping.

Throughout my career at Petrobras I have made several specializations in Customer Service Practices, Human Resources, Public Selection Processes, Labor Rights and Corporate Governance.

Linkedin: https://www.linkedin.com/in/thiagolsvieira/

Adriana Cilli

Graduated in Bilingual Executive Secretariat, exercising the profession for over 20 years in multinationals, advising executives such as Presidents, Vice Presidents and Advisors.
Communication and people management skills. Ethics, commitment and persistence are some of my main values. Secretaries Mentor, project by Pepitas Secretaries Club.
Married to a super partner for all times, mother of 2 wonderful children, I am very grateful for the opportunities that life gives me and also for my profession. I believe that the role of education is an important mechanism for change in society. Therefore, I am always looking for knowledge and developments.

“Education is the most powerful weapon you can use to change the world. " Nelson Mandela

Linkedin: https://www.linkedin.com/in/adriana-cilli-70069b120/

Luciana Lentini

Commercial Director at WTC Events Center and Sheraton São Paulo WTC Hotel.

Luciana has a degree in Hospitality and a postgraduate degree in Business Management.

It has been navigating the Sales universe since 2005, always focused on increasing revenue, better profitability for the enterprise and dedicated to achieving the highest customer satisfaction in hosting its events and accommodations.

Creativity is its strength, having participated in the creation and implementation of commercial processes and quality service standards, aiming to achieve goals and create lasting relationships with customers.

He has been leading teams at Sheraton São Paulo WTC and WTC Events Center for over 10 years, from Revenue Manager to Sales Director, contributing to the development of the team, accompanying professionals from the initial negotiation process to the post-sales process, ensuring that the client will have positive experiences in carrying out the event.

Luciana's brand is positivity, creativity, innovation and passion for serving.

Linkedin: https://www.linkedin.com/in/luciana-lentini-439b585a/

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